How 10 Businesses Demonstrated Compassion During the Pandemic (and Increased Customer Loyalty to Boot)
Throughout the Coronavirus crisis of the past seven months, businesses have had to show where their values truly lie. From work from home policies to testing coverage to pivoting production for much-needed sanitation supplies, some companies were able to stand out by...read more
The beauty of leadership is that there is something for everyone; whether you're extroverted or introverted, a people-person or a recluse, there is a leadership style that suits YOU and good leadership is a skill that is 100% learnable. People often talk about...read more
This blog has been re-shared from 1-grid Positioning your new company in a sought-after market may be a challenge at first, however it is not impossible. When you begin your entrepreneurial journey, you must identify what will set you aside from the rest. 1-grid CEO,...read more
"If women started businesses at the same rate as men, global GDP could increase by $28 trillion (the size of America and China's GDPs combined), by 2025" Over the last 6 months, we have been working in the background with an independent research consultant and our...read more
For many years now, the Millennial workforce has been consistently changing the way we work in more ways than one. As noted by NBC News, aside from raising awareness over various topics such as employee and workplace well-being, work-life balance, and flexibility,...read more
“Leadership is about making others better as a result of your presence and making sure that impact lasts in your absence." This quote is from Sheryl Sanberg. With a reported net worth of $1.7 billion, Facebook COO, Sheryl Sandberg is one of the wealthiest women in the...read more
By year 3 - you’re coming up for air - you no longer feel like you’re drowning, but rather like you’re swimming in an ocean of possibilities. At this point, you’ve likely reached product/market fit, where your audience is positively responding to your product or...read more
“You may have to fight a battle more than once to win it.” – Margaret Thatcher An inch of movement will bring you closer to your big dreams and massive goals than a mile of intention. The thing is; the distance between your dreams and reality is called action....read more
When the honeymoon period ends, you’re left with hustle. (No-one ever said building a business was easy - for good reason). We consider this the ‘make or break’ phase - where the rollercoaster of ups and downs feels daily, and the myth of entrepreneurs in stilettos...read more
At the beginning of this week, Future Females hosted a 2-day virtual summit. It was designed to connect entrepreneurs with business experts and leaders who can help them get unstuck and take effective action towards achieving their most ambitious goals (The given...read more
There is less than 1 week to go before we kick off our FREE 2-day virtual event, the #MakeItHappen Summit, and we are BEYOND excited to be able to bring you some of the most incredible global speakers and sessions that are going to help you take your business to the...read more
Ah, the glory days - where you have limitless energy for your idea, and you can’t imagine spending even a minute of your day discussing or working on anything else. Typically in this phase, you’re starting to bring your idea to life - you’re experimenting, you’re...read more
This reality has eventually led to the emergence of hundreds of millions of resources on the different ways to give effective feedback. Unfortunately, the same cannot be said about being on the other end: there just isn't enough information out there on how to receive feedback well. That being said, here are six tips that can help you get the most out of all the feedback you receive:
1. Handle your emotions offline
We can't help it if certain comments make us feel certain ways -- we're only human after all. However, your emotional response is yours and yours alone to deal with. To ensure that you are capable of addressing every piece of the feedback with determination and an open mind, get negative emotional reactions out of your system through simple breathing exercises.
An article by Pain-Free Working explained how exercises like deep breathing, the 4-7-8 breathing technique, and the lion’s breath technique can help release tension in the head, promote relaxation and improve your mood in just a few minutes.
2. Identify good intentions
Taking in criticism or feedback can be hard -- no matter how meaningful, constructive or true it may be. However, it is something you must overcome in order to become better at receiving feedback. Again, you have to remember that the person giving you an evaluation isn’t out to get you and intentionally hurt your feelings. They are there with the intention to help you see points of improvement.
3. Actively listen
Whether you are listening to a talk or participating in a class, the only foolproof way to learn as much as you can is by listening actively. This undeniable truth also applies when taking in feedback. When the other person is sharing his or her feedback with you, make sure to listen closely. Let the person share their complete evaluation, without interruption. Avoid analysing or questioning each and every comment, and instead, focus on trying to understand what the other person means and the perspective they are coming from. Once they are done, The Muse suggests repeating back the comment to ensure that you got everything right.
4. ASK QUESTIONS
In addition to repeating the other person’s comments, it would also be in your best interest to ask questions if there are parts that you weren’t able to fully grasp. Asking questions will not only show how willing you are when it comes to understanding their assessment. This simple act can also help you have more clarity, get to the root of the issues raised and have access to some possible solutions for addressing said issues.
5. Learn from each feedback
Even if the feedback you’ve received is unfavourable, there is surely still something you can learn from it. Just like how you would try to ‘Overcome Failure’, ask yourself why you got such commentary. Then, use that knowledge to further improve your work and to ensure that the next feedback you’d get will be much better.
6. CIRCLE BACK
As the old saying goes, actions speak louder than words. With that in mind, after making sense of the feedback you've received, make sure to work on the items mentioned and issues raised. It would also be a good idea to circle back with them to see how things are going from their perspective. Doing so will not only strengthen your relationship with them, but also provide you with an opportunity to get more feedback.
Feedback can be thought of as two-way streets. Meaning to say, in order for it to be as effective as it can be, the giver should know how to offer meaningful comments while the receiver should know how to receive assessments well.